Make sure to register your GTA Reporting Suite product. You can do this at GTAís online support center: https://www.gta.com/support/center/login/.
Installation (ìup and runningî) support is available to registered users. See GTAís website for more information. If you need installation assistance during the first 30 days after purchase, register your product and then contact the GTA Support team by email at firstname.lastname@example.org. Include your product name and serial number.
Installation support covers only the aspects of configuration related to installation and default setup of GTA Reporting Suite and does not include installation or set-up of ODBC databases. For further assistance, contact GTA Sales staff for information about support offerings.
If you need support for GTA products, a variety of support contracts are available. Contact GTA Sales staff for more information. Contracts range from support by the incident to full coverage for a year. See more information at http://www.gta.com/support/offerings. Other avenues for assistance are available through the GNAT Box Mailing List, on the GTA website, found at www.gta.com, or through an authorized GTA Channel Partner.