This could mean that you have not entered a license activation code An activation code is an encode key of 35 characters which enable optional features on the GB-1000 system. Activation codes are system specific and must be used on the system for which they were generated., or that GTAsyslog is no longer running. See Chapter 2ń Installation for more about entering your activation code. To verify that GTAsyslog is running, access the machine where you have set up GTAsyslog, e.g., from Windows 2000:
Select Start/Settings/Control Panel/Administrative Tools/Services.
In the Services applet, select the GTAsyslog Service.
If GTAsyslog has stopped, click the Start Services icon.
Access the machine where you have set up the database manager, e.g., from Windows 2000:
Select Start/Settings/Control Panel/Administrative Tools/Services.
In the Services applet, select the database manager service.
If database manager has stopped, click the Start Services icon.
See your database documentation for more information.
Saving an invalid activation code will "unlicense" your product. Do not re-enter your license activation code (it is effective only once); send your product serial number, previous license activation code and contact information to the support email address, support@gta.com.
This may indicate that your DSNs are pointing to the wrong location for your database. Using the information under ěCreating DSNsî in Chapter 5, verify that your DSN has the correct location entered in the SERVER field. If your database is on your local machine, use ělocalhost.î If your database is on another machine, enter the host name or IP address of that machine in the SERVER field.
The GTAsyslog user can be changed in the Services applet:
Select Start/Settings/Control Panel/Administrative Tools/Services (in Windows NT/2000).
In the Services applet, select GTAsyslog.
Right-click and select Properties from the dropdown menu.
Select the Logon tab and enter the name and password for a valid user identity on the system.
First, perform a Full Backup of your old database. Then, open the DBmanager utility and click CONVERT TO NEW FORMAT under the Database tab to update/convert the database. This will transfer the compatible fields from the previous database to a new database.
This message indicates that the GTAsyslog installer has failed to create the gta_firewall database. To manually create the database, open a command prompt and move to the sql directory or your database, e.g., c:\mysql\bin. Start your database, then enter the following command: Create database gta_firewall; Press <ENTER> to create the database.